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For all info relating to Coronavirus, including Fit Notes, Isolation Notes, Coping with lockdown, Asthma/COPD and Testing, please use the Coronavirus tab on the right.

Please Do Not Delay Seeking Medical Help for Non-Coronavirus Related Illness, medical services are reporting increasing numbers of sick adults and children presenting late to hospital because of concerns about being exposed to Covid-19. We are open and clinicians are still here to help with your health concerns. 

Latest News

We are still here! 

Many patients are informing us that they are waiting to get their health issue discussed because they are concerned about overburdening the NHS and GP practices. 

We would like to reassure you we are still here for all Non-Coronavirus health concerns you have and ask you not to put off seeking medical attention for serious illness.

kindly shared by Northumbria NHS

Choosing an NHS Service if you become ill or injured


Over a quarter of people who visit the emergency department could be treated by another NHS service.  Make sure you use the right service for your symptoms.  Click on the link below here for the NHS Choose Well leaflet.



Smoke Free Life Somerset - Help to Quit Smoking 01823 356222



Smokers are being encouraged to quit as they are at higher risk of contracting the COVID-19 virus. Smoking increases the severity due to the damage caused to lungs, and the physical act of smoking itself - fingers to face etc - increases the risk, so there is no better time to quit.
Smokefreelife Somerset is your local stop smoking service, providing FREE support to Somerset residents to become smoke free.  Evidence shows that smokers are much more likely to quit if they get expert support.
We offer a 12 week treatment programme delivered normally through group support at our Quit Clubs.  However, during the current COVID-19 pandemic, all support is provided over the telephone by our team of qualified and experienced Quit Coaches.  Support is available at various times during the day and some evenings and is provided weekly throughout the treatment programme.
How to refer for support
Smokers who are motivated to stop smoking can self-refer for support by calling Smokefreelife Somerset on 01823 356222 or book via the website:

Health Connections Mendip - Support for long term health conditions.


Health Connections Mendip is a new health and wellbeing service available to patients. Telephone: 01373 468368 email:

Health Connections Logo


Patients can talk to a health connector at the surgery to find out about local activities, support and services available, and can also arrange one-to-one appointments to speak to a Connector.


During these appointments a Health Connector will listen to your health story and assist you with setting health-related goals which are meaningful to you.


Health Connectors also support you to make positive changes that last.


For contact details and full list of services, please see Mendip Health Connections website provided by Somerset CCG



Child Health- What to do if your child is unwell?


COVID19 is unlikely to cause a serious illness in children, but please remember children can still become seriously unwell from other causes that are always around. Please do not let concerns over COVID19 stop you from contacting medical services. If you are not sure if your child needs to be seen please go to for advice or contact 111 or your GP. For information about crying babies click this Link. If your child is severely unwell call 999 or go to A&E. Medical professionals are currently concerned about late presentations of childhood illnesses - especially sepsis. Please do not delay seeking medical help for any member of your family because of coronavirus.




Quick info - Children & Covid-19


Quick Reference - What do to if my child is unwell?




Asthma and Covid-19, Advice from Asthma UK


Are you or a family member concerned about asthma and covid-19? Please see the latest advice from Asthma UK


Advice & Guidance for Asthma and Covid-19




COPD Management


A really useful website to help patients manage their COPD





Mindline Somerset - Emotional Support Helpline 01823 276892


During these uncertain and worrying times it can be difficult to know what to if you are feeling overwhelmed, Stressed, Depressed, Anxious or even Suicidal. We are here to support you. There are also lots of support services available in the community that you can contact directly. Please find a full directory of Mental health support available using the link below.


Mendip Health Connections - Mental Health




Somerset Domestic Abuse Support Helpline 0800 6949999


 Somerset Domestic Abuse Support Helpline (DAFFS)

Unfortunately Police are reporting a higher incidence of Domestic Violence occurring during this lock down period. Do you want to talk to someone about domestic abuse? Contact the Somerset Domestic Abuse Support helpline on:

Tel: 0800 69 49 999 or email: or visit






Somerset and Avon Rape and Sexual Abuse Support (SARSAS) 0808 801 0456


Support for anyone who has experienced rape or any kind of sexual assault or abuse at any time in their lives. Services are open to boys, girls, women, men, trans and non-binary individuals across the region.

Helpline: 0808 801 0456 and 0808 801 0464





Somerset Coronavirus Support Helpline number 0300 790 6275

Coronavirus Helpline

A single phone number is now available for anyone in Somerset who needs Coronavirus-related support from their councils.

The Somerset Coronavirus Support Helpline number, 0300 790 6275, is now live and will make it easier for people access any local authority help they may need, including emotional support, in the current crisis.

It links together the district and county council contact centres and will be operating seven days a week, 8am to 6pm, making it the one number you need to remember for Coronavirus-related enquiries. The district and county councils usual phone numbers will be running as normal alongside the new number for non-Coronavirus related issues.

The new number won’t cover medical advice, for which people will need to continue to use the 111 NHS online service and only ring 111 if they cannot get help online.

Anyone who can’t find help within their own local networks and volunteers, can use the new number to get help and advice around:

  • Personal care and support including food and delivery of prescriptions
  • Support for the homeless
  • Emotional support if you’re feeling worried or anxious
  • Transport to medical appointments
  • Waste collection and disposal
  • Financial support

Callers will be asked to describe the support they require and will be connected with others for resolution.

The 0300 790 6275 number is being staffed by the five councils in Somerset and will be available seven days per week 8am – 6pm.

Meanwhile, the five councils in Somerset are getting in touch with people on their data base that may be vulnerable to see if they need assistance with anything like supplies of food, help with transport and other support.

If people are interested in volunteering for example helping people out with shopping or picking up prescriptions they can go to to register.




Helping Children and Young People Cope with Lockdown


A useful link from Public Health England to help children, young people and those with learning disabilities understand what is currently happening with the Coronavirus Lockdown




Somerset Children & Young People Health & Wellbeing


Lots of useful resources including Lifehacks for Mental Wellbeing during Covid-19, Body Positivity, Relationships sex and health education, and a Parent and Carer toolkit – just to name a few. Click here for the website.




Somerset Talking Therapies – Counselling Service


Patients aged over 18 years in Somerset are able to self refer for counselling via the Somerset NHS Website.

If you know a young person who requires counselling, schools and colleges provide this service.



Support for Carers in Somerset - 0800 3168600


Information for all the available Support for Carers in Somerset. Phone: 0800 3168600 or Text "carer" to 78070

Health News from the BBC and the NHS

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NHS Choices Behind the Headlines
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