Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if you prefer, in writing. Every effort will be made to answer your concerns as soon as possible. For comments about the practice and suggestions as to how we can improve our service to you, please fill out the form at the bottom of the page.

Glastonbury Surgery
Feversham Lane
Glastonbury
BA6 9LP
Telephone: 01458 833666

Complaints and compliments form

We welcome and appreciate any views or suggestions you may have regarding any aspect of our service, including our website. Please let us know about your experiences, both good and not so good.
If you would like a personal response please complete the contact details. If you would prefer to keep your feedback anonymous we would still very much like to hear from you.
Please ensure you complete the subject line marked with an * otherwise the form cannot be sent.
Name: (leave blank if preferred)
First Last
Address: (leave blank if preferred)
Daytime telephone number (leave blank if preferred)
Email address:*
Enter Email Confirm Email
Feedback / comments:*
Consent*
Please note that no medical information or questions will be responded to. The data you supply on this form will be stored on our website, which is hosted by a third party, until it has been processed by the practice. The data will be used lawfully, in accordance with the Data Protection Act 2018, which gives you the right to know what information is held about you, and sets out rules to make sure that this information is handled properly. The practice privacy policy can be viewed on this website.
I agree to the privacy policy.

Complaints and compliments form

Helpful links

Further Info