We will soon be updating our phone system.
The new system will have added functionality
We are adding a new ‘call back’ facility. This will allow you to request a callback, rather than wait on the phone.
You will be called back in your original queue position, so will not lose your place in the queue.
While we are adjusting to our new system, you may experience a slight delay in answering your call.
We apologise in advance for any inconvenience and ask for your continued understanding and patience.
We have now gone live with our new online consultation patient triage service.
This is a great way to contact the surgery for non-urgent medical or admin requests.
It is very easy to use and we really think it is easier for most people than waiting on hold to speak to a receptionist.
Your request will be managed by our reception team who will pass your request to the relevant person, or contact you if more information is required.